[kubo]

I just downloaded the VI Package manager.
I have a network connection, everything seems fine but its not wanting to connect.
Did anyone else get this problem?

Attached thumbnail(s)

• 

[Jim Kring]

The most likely problem is that your network settings are configured to use a proxy server. If so, this FAQ might help:

• How do I configure VIPM to use a proxy server?

Also, please post a copy of your latest error log file located at:

• C:\Program Files\JKI\VI Package Manager\error

Thanks,

-Jim

[kubo]

Jim Kring, on Feb 16 2009, 05:25 PM, said:

The most likely problem is that your network settings are configured to use a proxy server. If so, this FAQ might help:[list]
[*]How do I configure VIPM to use a proxy server?

-Jim

Its telling me I need to enter in my companys proxy server, username and password? Shouldn't this information be provided by JKI? Since thats where the VIs are coming from.

This post has been edited by kubo: 16 February 2009 - 07:46 PM

[kubo]

I am trying to downlownload the statemachine. Is there another way to do this?

[crelf]

kubo, on Feb 16 2009, 12:55 PM, said:

Its telling me I need to enter in my companys proxy server, username and password? Shouldn't this information be provided by JKI? Since thats where the VIs are coming from.

You're going out to the internet through your company's proxy server - that's why you need to provide VIPM it's details.

[kubo]

Its still not working... not really sure what user name or password its looking for. IT cant figure it out either. Its probably something small, I just dont know. Thanks anyways

This post has been edited by kubo: 17 February 2009 - 03:52 PM

[Jim Kring]

kubo, on Feb 17 2009, 07:52 AM, said:

Its still not working... not really sure what user name or password its looking for. IT cant figure it out either. Its probably something small, I just dont know. Thanks anyways

Can you please send attach your error log file located at:

• C:\Program Files\JKI\VI Package Manager\error

Also, does your IT department confirm that you are using a proxy server?

[kubo]

Here is the error log

Attached File(s)

•  February_16_2009.txt (33.2K)
  Number of downloads: 235

[Michael Aivaliotis]

By default, you don't need to configure your connection to use a proxy server. have you tried with a direct connection?

Attached image(s)

• 

[kubo]

I have tried both ways

[shoneill]

kubo, on Feb 23 2009, 05:04 PM, said:

I have tried both ways

I have the same problem.

SAme problem on different PCs. One has WinXP with Norton Internet security on it and the other is a Mac (with OS X).

Both fail to update the package list even though all other programs have no problem. I have already manually added VIPM to the exceptions list of the Norton firewall, but it still doesn't work.

Not much use to me at the moment.

Shane.

[Jim Kring]

shoneill, on May 12 2009, 12:16 PM, said:

I have the same problem.

SAme problem on different PCs. One has WinXP with Norton Internet security on it and the other is a Mac (with OS X).

Both fail to update the package list even though all other programs have no problem. I have already manually added VIPM to the exceptions list of the Norton firewall, but it still doesn't work.

Not much use to me at the moment.

Shane.

Hi Shane,

Sorry to hear that you're having problems. Can you please send attach your error log file located at:

• C:\Program Files\JKI\VI Package Manager\error

Thanks,

-Jim

[shoneill]

Jim Kring, on May 12 2009, 10:23 PM, said:

Hi Shane,

Sorry to hear that you're having problems. Can you please send attach your error log file located at:

• C:\Program Files\JKI\VI Package Manager\error

Thanks,

-Jim

No problem Jim,

Here it is.

HTTP Request error seems to be the culprit.....

Shane.

Attached File(s)

•  May_13_2009.txt (6.1K)
  Number of downloads: 181

[shoneill]

shoneill, on May 13 2009, 10:43 AM, said:

No problem Jim,

Here it is.

HTTP Request error seems to be the culprit.....

Shane.

It also seems like my INI file has no Mirror servers listed.....

Attached (And renamed).

Shane.

Attached File(s)

•  VI_Package_Manager.txt (2.49K)
  Number of downloads: 189

This post has been edited by shoneill: 13 May 2009 - 11:25 AM

[Jim Kring]

Shane,

The error [Error 42 occurred at (http response "") ] would seem indicative of a firewall or proxy. You might try taking a look at this article (if you haven't already): How do I configure VIPM to use a proxy server?

Also, it is expected that your mirrors file would be blank, if you can't connect to the JKI Server.

Thanks,

-Jim

[shoneill]

Jim Kring, on May 14 2009, 07:32 PM, said:

Shane,

The error [Error 42 occurred at (http response "") ] would seem indicative of a firewall or proxy. You might try taking a look at this article (if you haven't already): How do I configure VIPM to use a proxy server?

Also, it is expected that your mirrors file would be blank, if you can't connect to the JKI Server.

Thanks,

-Jim

I connect over a Router but I don't have a proxy. All programs I use are set to connect directly to the Internet and they all work fine (Firefox, Thunderbird, Safari and so on).

So I don't think telling the software to use a non-existant proxy will solve the problem.

What ports does VIPM use to connect to the outside world? Maybe I can just unblock those ports explicitly on my Firewall.....

Shane.

[Jim Kring]

shoneill, on May 15 2009, 12:47 AM, said:

I connect over a Router but I don't have a proxy. All programs I use are set to connect directly to the Internet and they all work fine (Firefox, Thunderbird, Safari and so on).

So I don't think telling the software to use a non-existant proxy will solve the problem.

What ports does VIPM use to connect to the outside world? Maybe I can just unblock those ports explicitly on my Firewall.....

Shane.

Hi Shane,

VIPM connects over port 80 -- nothing special. I'm at a loss for reasons why this isn't working for you.

-Jim

[Philippe Guerit]

Just thinking aloud; could this be a localization issue (probably not since mac has a pb too, but just wondering)? Are you using a US version of windows?

Another idea: does it still fail if you disable your firewall completely?

Philippe

[rcurrier]

I am getting the same error. Connecting direct, no proxy, IT has no blocking. Here is the error.

========= START of VIPM Error Message =========
An internal VIPM Error has occured on: Thursday August 06, 2009 at 11:14:27 AM
= Automated Message Start =
Error 42 occurred at (http response "HTTP/1.0 403 Forbidden") 29768BF22884E88673B18AF4A0F35D14 in
2D6EC7C0699426085AA5119999233A97->1F9913AF2DC7F3E1327A3406248C3B51->AFFAFD8700F06C0904A7FC42A25CF5AB
.lvlib:C1A0F526D0A8B57979BBF17ECB2ACD63->AFFAFD8700F06C0904A7FC42A25CF5AB.lvlib:C29C98A191F0EA45C0EA
061820EF7784->B34BE0516F8363C690A60E7065ECC023->VIPM Main Window.vi

Possible reason(s):

LabVIEW: Generic error.
= Automated Message End =
= User Defined Message Start =
Checking for new packages from the network.
= User Defined Message End =
= Call Chain Start =
VIPM Main Window.vi->B34BE0516F8363C690A60E7065ECC023
= Call Chain End =
========= END of VIPM Error Message =========

Richard Currier

[Jim Kring]

rcurrier, on Aug 6 2009, 08:25 AM, said:

I am getting the same error. Connecting direct, no proxy, IT has no blocking. Here is the error.

========= START of VIPM Error Message =========
An internal VIPM Error has occured on: Thursday August 06, 2009 at 11:14:27 AM
= Automated Message Start =
Error 42 occurred at (http response "HTTP/1.0 403 Forbidden") 29768BF22884E88673B18AF4A0F35D14 in
2D6EC7C0699426085AA5119999233A97->1F9913AF2DC7F3E1327A3406248C3B51->AFFAFD8700F06C0904A7FC42A25CF5AB
.lvlib:C1A0F526D0A8B57979BBF17ECB2ACD63->AFFAFD8700F06C0904A7FC42A25CF5AB.lvlib:C29C98A191F0EA45C0EA
061820EF7784->B34BE0516F8363C690A60E7065ECC023->VIPM Main Window.vi

Possible reason(s):

LabVIEW: Generic error.
= Automated Message End =
= User Defined Message Start =
Checking for new packages from the network.
= User Defined Message End =
= Call Chain Start =
VIPM Main Window.vi->B34BE0516F8363C690A60E7065ECC023
= Call Chain End =
========= END of VIPM Error Message =========

Richard Currier

Hi Richard,

This error (HTTP/1.0 403 Forbidden) seems to indicate that you are communicating with an HTTP server (other than JKI's) and it is refusing you access. This is probably a result of your computer's network configuration, or the configuration of your corporate network. Are you still having the issue? Do you have any Internet Firewall software installed on your computer?

Thanks,

-Jim