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READ ME FIRST: How to provide a good bug report

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User is offline   JKI 

  • Group: JKI Team
  • Posts: 201
  • Joined: 10-July 06
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Your bug reports are very important -- they help in the creation a high-quality product. In order to ensure that the process works efficiently, please use the following guidlines when posting your bug reports.

Before posting a bug report, please search the forums for existing bug reports. The bug you have found might already have been reported, and there might be a work-around or fix that will be of use to you.

When reporting bugs, keep in mind that a good bug report should include the following:
  • Steps to reproduce the bug (if it can be reproduced)
  • Expected behavior (what would happen if the bug didn't exist)
  • Actual, observed behavior (the bug)
Thank you for taking the time to report bugs. We greatly appreciate it and will work hard to fix them in a timely manor.

See here on how to include a VIPM error log when requested.
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