JKI Discussion Forums
Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic

VIPM installation error OSX 10.7 (Lion)

#1
User is offline   maddoggpt 

  • Group: Members
  • Posts: 5
  • Joined: 28-July 11
Note: There is an article on how to resolve this issue located here:
http://support.jki.n...ror-on-osx-10-7

===
hello all,
I am trying to install the VIPM for Mac and I seem to be gathering an error about not having permission to write to certain areas. My question is how can I go about fixing these permissions? I am the only user and administrator for my mac and running OSX 10.7. I have a feeling it is something to do with Lion changing permissions folders and such but hopefully there is a workaround. Also I have no anti virus installed so I don't think that is the issue either.

Thanks in advanced for the help

PS... I attached a screenshot of the error screen

Attached Image: 2012-08-23_1448.png

0 kudos

#2
User is offline   jgcode 

  • Group: Members
  • Posts: 131
  • Joined: 14-January 09
[Cross-posted to LAVA]
0 kudos

#3
User is offline   Michael Aivaliotis 

  • Group: JKI Team
  • Posts: 429
  • Joined: 15-March 06
  • Gender:Male
Is this an upgrade from a previous version or is it a clean install.
Also, are you trying to install it in the applications folder?

Please attach any error log files located here:
Mac:private:var:folders:04:zdv4h9zj1q567pzfchldfnlw0000gn:T:TemporaryItems:error
Michael Aivaliotis - VIPM Product Manager

VIPM Idea Exchange <<-- Post your VIPM Feature Requests Here
VIPM Online Documentation
JKI Product Support <<-- For urgent requests, submit a ticket
0 kudos

#4
User is offline   maddoggpt 

  • Group: Members
  • Posts: 5
  • Joined: 28-July 11
Thanks for the quick replies I have never installed VIPM before so this will be a clean install and i attached the error file that you requested.

Attached File(s)


0 kudos

#5
User is offline   Michael Aivaliotis 

  • Group: JKI Team
  • Posts: 429
  • Joined: 15-March 06
  • Gender:Male
Can you locate the following file?

Mac:Library:Preferences:jki.conf

If it exists, try to delete it. Then try the install again.
Michael Aivaliotis - VIPM Product Manager

VIPM Idea Exchange <<-- Post your VIPM Feature Requests Here
VIPM Online Documentation
JKI Product Support <<-- For urgent requests, submit a ticket
0 kudos

#6
User is offline   maddoggpt 

  • Group: Members
  • Posts: 5
  • Joined: 28-July 11
There was no jki.conf file and upon re trying the installer I receive the same errors as before :angry:
0 kudos

#7
User is offline   Pablo Roque 

  • Group: Members
  • Posts: 1
  • Joined: 02-August 11
Hi there,

the problem seems to be due to writing permissions in both '/Library/Preferences' and '/private/var/folder' folders. Since now (OS X 10.7) incorporates some kind of 'security sandbox', you cannot change yourself permission from Finder, I had to make it from the Terminal using sudo. Note here that chmod 775 did not worked for me, so either you add a new user ('username' provided by 'whoami' command) or you make the quick and dirty trick of change the permission temporally to 777.

After that, VI PM installed successfully for me. To install VI's however I had to make the last trick to link successfully VIPM to Labview (8.5 in my case): go to Labview- Preferences - VI Server: Machine Access. Add there 'localhost'.

After that I could make it work, hope it helps,

Best
1 kudos

#8
User is offline   maddoggpt 

  • Group: Members
  • Posts: 5
  • Joined: 28-July 11

View PostPablo Roque, on 02 August 2011 - 10:06 AM, said:

Hi there,

the problem seems to be due to writing permissions in both '/Library/Preferences' and '/private/var/folder' folders. Since now (OS X 10.7) incorporates some kind of 'security sandbox', you cannot change yourself permission from Finder, I had to make it from the Terminal using sudo. Note here that chmod 775 did not worked for me, so either you add a new user ('username' provided by 'whoami' command) or you make the quick and dirty trick of change the permission temporally to 777.

After that, VI PM installed successfully for me. To install VI's however I had to make the last trick to link successfully VIPM to Labview (8.5 in my case): go to Labview- Preferences - VI Server: Machine Access. Add there 'localhost'.

After that I could make it work, hope it helps,

Best



hey pablo thanks alot for your help! Im hoping you could help me even further as I am fairly incompetent in the osx file system haha. How would I go creating the permission using sudo?

Thanks!
0 kudos

#9
User is offline   maddoggpt 

  • Group: Members
  • Posts: 5
  • Joined: 28-July 11
can anyone help with the commands for this please?
0 kudos

#10
User is offline   Michael Aivaliotis 

  • Group: JKI Team
  • Posts: 429
  • Joined: 15-March 06
  • Gender:Male
We've created an internal case for this #12416. It appears that VIPM 2010 is not compatible with Mac OSX 10.7. We never planned to support OSX Lion with VIM 2010. We are investigating this at JKI and looking at a solution for the next Mac release.

In the meantime, If anyone has found a good workaround for this please post your suggestions.
Michael Aivaliotis - VIPM Product Manager

VIPM Idea Exchange <<-- Post your VIPM Feature Requests Here
VIPM Online Documentation
JKI Product Support <<-- For urgent requests, submit a ticket
0 kudos

#11
User is offline   Michael Aivaliotis 

  • Group: JKI Team
  • Posts: 429
  • Joined: 15-March 06
  • Gender:Male
Just an FYI. Ni has issued a document describing compatibility issues with Some of their products and Mac OS X (10.7) Lion

See here:
http://digital.ni.co...62578B0006458A5
Michael Aivaliotis - VIPM Product Manager

VIPM Idea Exchange <<-- Post your VIPM Feature Requests Here
VIPM Online Documentation
JKI Product Support <<-- For urgent requests, submit a ticket
0 kudos

#12
User is offline   Fred 

  • Group: Members
  • Posts: 1
  • Joined: 18-January 12
Is there any news on this? I was able to use VIPM through the fall, because it upgraded fine with from 10.6 to 10.7 (so it works on 10.7, it just won't install), but now both of my primary machines are running 10.7, and I haven't found a way to install VIPM.

A number of my favorite hobby projects are using VIPM exclusively for distribution, and this is locking me out from developing/using this code.

Could we get a timeline and/or a workaround for when the installer might be fixed?
Thanks!
0 kudos

#13
User is offline   Erich 

  • Group: Members
  • Posts: 2
  • Joined: 28-March 12
Im also looking for that work around.

Any progress?

View PostFred, on 18 January 2012 - 05:37 AM, said:

Is there any news on this? I was able to use VIPM through the fall, because it upgraded fine with from 10.6 to 10.7 (so it works on 10.7, it just won't install), but now both of my primary machines are running 10.7, and I haven't found a way to install VIPM.

A number of my favorite hobby projects are using VIPM exclusively for distribution, and this is locking me out from developing/using this code.

Could we get a timeline and/or a workaround for when the installer might be fixed?
Thanks!

0 kudos

#14
User is offline   trigger 

  • Group: Members
  • Posts: 1
  • Joined: 31-March 12

View PostErich, on 28 March 2012 - 07:38 PM, said:

Im also looking for that work around.

Any progress?


Here's a blow by blow of how I got it to work. You must be logged in as administrator:

-open a terminal session (applications>utilities>terminal)

-in the terminal type the following then hit enter:
sudo chmod 777 /volumes/"Macintosh HD"/Library/Preferences

-it will prompt you for your password. Enter it then hit enter

-type in the following and again hit enter:
sudo chmod 777 /volumes/"Macintosh HD"/private/var/folders/p9/0k9fs74n5nz_3bq015z52c340000gn/T/TemporaryItems

-now run the VIPM installer, it should work.

-now restore the original permissions so you don't muck up the files later. Do this by repeating the previous two lines in but change the 777 to 755. They should look like:
sudo chmod 755 /volumes/"Macintosh HD"/Library/Preferences
sudo chmod 755 /volumes/"Macintosh HD"/private/var/folders/p9/0k9fs74n5nz_3bq015z52c340000gn/T/TemporaryItems

You can now close the terminal window and you're done.
0 kudos

#15
User is offline   Michael Aivaliotis 

  • Group: JKI Team
  • Posts: 429
  • Joined: 15-March 06
  • Gender:Male
Thanks Trigger for the response. It should be pointed out that the temporary folder path contains a long 'GUID-like' number which is unique on each Mac machine. The error message should tell you what the path is.
Michael Aivaliotis - VIPM Product Manager

VIPM Idea Exchange <<-- Post your VIPM Feature Requests Here
VIPM Online Documentation
JKI Product Support <<-- For urgent requests, submit a ticket
0 kudos

Share this topic:


Page 1 of 1
  • You cannot start a new topic
  • You cannot reply to this topic