jgcode Posted August 5, 2011 Report Share Posted August 5, 2011 VIPM 2010.0.2 (build 1610) Sometimes I get into the situation for whatever reason. If I hit continue then VIPM fails with the install but I get no error etc... It may be nice to identify this issue and alert the user? Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted August 9, 2011 Report Share Posted August 9, 2011 Thanks for reporting this. We have also noticed this at JKI and will be fixing in an upcoming release. We are tracking it internally as Case 12365 Link to comment Share on other sites More sharing options...
Chris Reed Posted August 10, 2011 Report Share Posted August 10, 2011 Um! So what is the solution to this problem, because after I upgraded to VIPM 2011 all my OpenG library packages (oglib) finally uploaded to version 4.0 (that's a whole other story). But then if I click on the OpenG Toolkit package (v1.0.0.5) and select "Install" the Action Confirmation window appears which shows some packages have the auto-conflict Status (see 1st attachment). If I press the Continue button then the "No packages in Library" message appears (see 2nd attachment). If I select any one of the oglib packages (see 3rd attachment) and select Install Other Version, VIPM seems to just hang (cursor changes to hour glass). The status bar at the bottom says Ready ... but the Progress bar keeps on flickering on and off as if it's mass compiling or something. Also the Install & Upgrade Package(s) and Uninstall Package(s) icons in the toolbar are flickering as well as if they are trying to get out to the internet. Chris Link to comment Share on other sites More sharing options...
jgcode Posted August 11, 2011 Author Report Share Posted August 11, 2011 ...But then if I click on the OpenG Toolkit package (v1.0.0.5) and select "Install" the Action Confirmation window appears which shows some packages have the auto-conflict Status (see 1st attachment)... Hi Chris From your screenshot it looks like you are actually installing the OpenG Toolkit version 4.x? The reason there are auto-conflicts, and that there are packages marked to be uninstalled, is that because they are not compatible with the OpenG 4.x release. You can read about the features and design decisions etc... on this mini-blog on LAVA. More specifically here it states: ...OpenG has now extended [from version 1.0.0.5 to 4.x] this [OpenG Toolkit] package and used it to allow a user to quickly configure their LabVIEW installation with OpenG 4.0.This means that VIPM automatically installs the new packages and automatically removes the redundant ones, even handling the renamed oglib_buttons package - a clean way to handle things... So, with respect to the first part of your post, I don't think we are reporting the same issue as my OP. Hope that helps? Cheers -JG Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted August 11, 2011 Report Share Posted August 11, 2011 But then if I click on the OpenG Toolkit package (v1.0.0.5) and select "Install" the Action Confirmation window appears which shows some packages have the auto-conflict Status (see 1st attachment). This is normal, and as JG indicated, by design. So in the first screenshot, if you click continue, you will see that message as you indicated, but does it go through the install process? I tried but could not reproduce any of the the problems you indicated on my system. There could be an underlying error that we are not seeing. Could you attach your error logs if you have them? See here for instructions on how to do this. Link to comment Share on other sites More sharing options...
Chris Reed Posted August 12, 2011 Report Share Posted August 12, 2011 Holy moly!! Just looked at the two JKI Error files... August-09-2011.txt = 40MBytes August-10-2011.txt = 18Mbytes Ah! OK if I ZIP the second file it goes down to 100KB - phew! Chris August-10-2011.zip Settings.zip Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted August 12, 2011 Report Share Posted August 12, 2011 Ok, so you are also having connection issues as indicated in your other thread here. I believe you are having install problems because of the network connection problem. Of course VIPM should not go crazy if you don't have a network. So this is a bug we need to address. However, even when I disconnected the network on my machine, I still couldn't reproduce your error. In any case. I think we need to address the network connection issue first if we are to make headway. The error log indicates that you have some package information, the basic list. But you don't have the individual package information files which are required. So somehow you are downloading some minimal data. This is strange. Could you try removing the proxy information and trying to do a check for package updates again? Can you access the LabVIEW Tools Network View? Link to comment Share on other sites More sharing options...
Chris Reed Posted August 12, 2011 Report Share Posted August 12, 2011 Yes I can access the Tools Network View (and it looks really nice). I changed my Network Settings to "Direct Connection" and clicked on the "Check All Package Repositories" button, but the system timed out and popped up the Error Message, "There was an error checking the network for new packages..." I've attached the error log file for today. I should add that we are running Trend Micro OfficeScan and I've read in the forums that this might cause a problem. Chris August-12-2011.txt Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted August 12, 2011 Report Share Posted August 12, 2011 Was the Tools Network View visible after you switched to "Direct Connection"? Link to comment Share on other sites More sharing options...
Chris Reed Posted August 13, 2011 Report Share Posted August 13, 2011 NO - it came up with the message "Cannot Connect to the LabVIEW Tools Network - An internet connection is required". Chris Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted August 18, 2011 Report Share Posted August 18, 2011 NO - it came up with the message "Cannot Connect to the LabVIEW Tools Network - An internet connection is required". So basically, I think you still need to keep the proxy settings enabled. Since without it, nothing works. Link to comment Share on other sites More sharing options...
Chris Reed Posted August 19, 2011 Report Share Posted August 19, 2011 When I click on the Check for Available packages icon, VIPM goes to the following sites: http://www.jkisoft.com/packages http://ftp.ni.com/evaluation/labview/lvtn/vipm http://download.ni.com/evaluation/labview/lvtn/vipm Now If I type these addresses into IE8 I can reach the bottom two sites, but when I try the jkisoft site it says: Forbidden You do not have permission to access this document. -------------------------------------------------------------------------------- Web Server at jkisoft.com I assume this is where the oglib packages are kept is that right? If so I'll get our IT Dept. to open up the firewall for this website and see if that works. Chris Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted August 19, 2011 Report Share Posted August 19, 2011 I assume this is where the oglib packages are kept is that right? If so I'll get our IT Dept. to open up the firewall for this website and see if that works. Actually, no. The OpenG package download comes from various servers around the world since they are hosted on mirror sites. They are managed by SourceForge. I'm working on creating a debug tool to send you which will help us solve this issue. I'll contact you via Personal Message on the forums. Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted August 29, 2011 Report Share Posted August 29, 2011 Chris, I've sent you a personal message. In case you don't get it, please send a request via our Contact Form, mentioning that it is related to VIPM support and I will help you out offline. Link to comment Share on other sites More sharing options...
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