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Eldon Zacek

Can not connect to LV2009 SP1

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Hello,

 

I am having problems trying to get VIPM to establish a connections with 2009 SP1. Everything appears to be setup correctly, Port #, etc.. VIPM will start Labview but it times out when trying to test the connection. This is a new installation of LV 2009 SP1 on a new laptop.

 

Any suggestions?

 

Thanks,

Eldon Zacek

Edited by Eldon Zacek

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Please attach your VIPM error log located here under

 

Vista\Win7:

C:\ProgramData\JKI\VIPM\error

 

WinXP here:

C:\Documents and Settings\All Users\Application Data\JKI\VIPM\error

 

Please attach the file with the latest date. We can use this to help troubleshoot.

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Can you attach a screenshot of your LabVIEW VI Server Options?

 

Sorry for the delay in getting you this info. It is a client's PC that is having problems and they have been busy for the last few weeks. I am also trying

to fix this over the phone. The client can not put this laptop on the network due to company policies.

 

I have attached the screen shots you requested and tried a few other things today.

 

Under "Tools->Options", I had him click on "Edit Port". He then clicked on "Test" and LabView launched to the "Getting Started" dialog. VIPM then

proceed to wait for the time out to expire. I had him leave LabView up and click on the "Test" button" VPIM detected LabView. I had him click

on the "Quit LabView" button. LabView shutdown and restarted. VPIM then proceeded to wait for the time out period.

 

Any suggestions?

 

I need to get this laptop functional so he can compile the code that I have supplied him.

 

Thank you,

Eldon

screen_capture_1.bmp

screen_capture_2.bmp

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Hi Eldon,

 

Your VI Server settings look to be OK.

 

I did noticed from your screenshots that you're running McAfee software. Please try turning off all firewall and Internet security software. These can block VIPM's ability to communicate with LabVIEW.

 

Please let me know if that works.

 

Thanks,

 

-Jim

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A small check is to run the accompanying snippet:

Example_VI_BD.png

 

If you get an error here, the problem is not in LabVIEW.

I got error 1379 and I read on the NI forums that I needed to install logos.msi from the labview instrument driver CD.

 

Maybe VIPM can explicitly check for this part.

 

I got LabVIEW to install without NI Logos because I only installed the LabVIEW download DVD without the device drivers.

 

Ton

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Hi Eldon,

 

Your VI Server settings look to be OK.

 

I did noticed from your screenshots that you're running McAfee software. Please try turning off all firewall and Internet security software. These can block VIPM's ability to communicate with LabVIEW.

 

Please let me know if that works.

 

Thanks,

 

-Jim

 

Finally caught back up with the client. After he disabled the firewalls, the installation proceeded normally.

 

Thanks for the help!

Eldon Zacek

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Finally caught back up with the client. After he disabled the firewalls, the installation proceeded normally.

 

Thanks for the help!

Eldon Zacek

 

Hi Eldon: That's great news! I'm glad you're up and running.

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