ladysman217f Posted September 3, 2011 Report Share Posted September 3, 2011 Hi, Hi im new to this forum and using VIPM. I’m trying to download the labview Arduino interface toolkit. I went to the NI download page and followed the steps. • I downloaded the labview 2009 run time engine and it said i had a more up to date version already. I have labview 8.5. • so i downloaded and successfully installed the VIPM using the link provided for windows OS. im using windows 7 btw. • The problem is then when i tried to go to download the toolkit using the link a new internet tab(blank) opens and i get a msg saying “ this application needs to be opened with an application “ send to: and gives me the choice for the VI package manager located at “C:\ Program Files(x86)\JKI\VI Package Manager\support\VIPM File Handler.exe”—“/command:url:%1” • So i choose this and the VIPM program starts up for a second and then disappears from the screen and nothing else happens! the VIPM also does this when opened from desktop. I tried then to use a newer version of the run time envioroment and a newer version of the VIPM from JKI( which was recommended on their site if having connection issues ) so i tried this , However the same problem is occurring and i cannot download the toolkit. If you can give me any advice on how to resolve this would be great because im really interested in using the labview arduino interface toolkit. and i dont no how to solve this myself. all help is welcome and appreciated. Thanks very much Regards Fran Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted September 7, 2011 Report Share Posted September 7, 2011 Sorry, you are having these troubles. What localization are you using, meaning, what Country is this Windows 7 installed in? Is it configured for other languages? Some things to do: Right click on the desktop icon and select "run as administrator" to see if it fixes it. Next, please attach troubleshooting logs (zip them). See here for instructions: http://forums.jki.net/topic/1442-how-to-submit-vipm-troubleshooting-logs/ Quote Link to comment Share on other sites More sharing options...
mstoeger Posted September 8, 2011 Report Share Posted September 8, 2011 Well, I have (maybe) a similar problem (Windows 7 64bit): VIPM started correctly with the "run as administrator" option enabled, the package list is filled, VIPM even connects to LabVIEW, but the selcted packages are not downloaded and installed. What can I do? Thank you! Martin Sorry, you are having these troubles. What localization are you using, meaning, what Country is this Windows 7 installed in? Is it configured for other languages? Some things to do: Right click on the desktop icon and select "run as administrator" to see if it fixes it. Next, please attach troubleshooting logs (zip them). See here for instructions: http://forums.jki.net/topic/1442-how-to-submit-vipm-troubleshooting-logs/ Quote Link to comment Share on other sites More sharing options...
mstoeger Posted September 8, 2011 Report Share Posted September 8, 2011 Of course, it worked ... in my first selection there were packges that caused conflicts (e.g. nilib-rectangle) and in consequence no package was installed. When I selcted packages where no conflicts occured, it was no problem to continue as expected. Thank you! Martin Quote Link to comment Share on other sites More sharing options...
ladysman217f Posted September 12, 2011 Author Report Share Posted September 12, 2011 Sorry, you are having these troubles. What localization are you using, meaning, what Country is this Windows 7 installed in? Is it configured for other languages? Some things to do: Right click on the desktop icon and select "run as administrator" to see if it fixes it. Next, please attach troubleshooting logs (zip them). See here for instructions: http://forums.jki.net/topic/1442-how-to-submit-vipm-troubleshooting-logs/ Hi, thanks for getting back to me and sorry about my delayed response. im located in Ireland. i actually forgot to say that i tried running as an admin also but still didnt work. as for the logs i dont know where i can find these? Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted September 13, 2011 Report Share Posted September 13, 2011 Hi, thanks for getting back to me and sorry about my delayed response. im located in Ireland. i actually forgot to say that i tried running as an admin also but still didnt work. as for the logs i dont know where i can find these? Please see here for log location and instructions: http://forums.jki.net/topic/1442-how-to-submit-vipm-troubleshooting-logs/ Quote Link to comment Share on other sites More sharing options...
ladysman217f Posted September 14, 2011 Author Report Share Posted September 14, 2011 Please see here for log location and instructions: http://forums.jki.net/topic/1442-how-to-submit-vipm-troubleshooting-logs/ Hi Thanks a million for the help. i dont know how but it started working after i just reinstalled the run time engine again thanks. Regards Fran Quote Link to comment Share on other sites More sharing options...
Church Posted September 29, 2011 Report Share Posted September 29, 2011 (edited) Please see here for log location and instructions: http://forums.jki.net/topic/1442-how-to-submit-vipm-troubleshooting-logs/ Michael, I too am having the same issue as originally described by ladysman217f. I am working in LabVIEW 8.6.1f with the 2011 LabVIEW runtime installed also. Attached is the log files you requested. (it wouldn't let me attach an ini file so i copied it and changed the extension to txt) Thank you. Church (edit: btw, I am in the US and using Windows 7 64bit) September-29-2011.txt Settings - Copy.txt Edited September 29, 2011 by Church Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted September 30, 2011 Report Share Posted September 30, 2011 You need to install the LabVIEW 2009 run-time engine. Can you try reinstalling this? Quote Link to comment Share on other sites More sharing options...
Oli_W Posted November 17, 2011 Report Share Posted November 17, 2011 Hi, I'm experiencing similar trouble: after the splash screen pops up, VIPM terminates. Unfortunately due to out IT restrictions running as admin is no option. Furthermore I can not find the log files as described... Running on WinXP SP2 with German localization. LabVIEW Runtime 2009SP1 is installed as well. LabVIEW itself is running with a trial license (not experied yet ;-) BTW. when the IT guy installed the program remotely (WinVNC) he was not able to see the installation windows. Directly after installation, VIPM did work (IT guy was still logged on) Thanks for your comments! Regards Oli Quote Link to comment Share on other sites More sharing options...
micmac89 Posted December 3, 2011 Report Share Posted December 3, 2011 Hi, I've got similar problem. I've got LabVIEW 2011 (2009 and 2010 also) and I run it on Windows 7 x64. When I run VIPM it starts and suddenly dissapears. What informations do you need to help me with this problem. I'm from if it could help you. Quote Link to comment Share on other sites More sharing options...
BadToad Posted January 1, 2012 Report Share Posted January 1, 2012 (edited) I seem to be suffering from the same sort of malady. I'm running Windoze XP Pro SP3, LabVIEW 8.0.1. Sometimes the splash screen comes up and then goes away almost instantly, other times it starts to draw the VI Package Manager Window and just locks up. I did manage to get it run once and upgrade some packages, but others would not upgrade, saying they could not connect to LabVIEW 8.0. I installed the lava dynamic pallettes which re-arranged my pallettes and while exploring them LabVIEW completely crashed....this really sucks...it used to actually work. I just tried again to start VIPM after a reboot. The splash screen came up, then the populated package list flashed on the screen....then nothing. What happened to make this not work anymore? Edited January 1, 2012 by BadToad Quote Link to comment Share on other sites More sharing options...
BadToad Posted January 1, 2012 Report Share Posted January 1, 2012 Flaky and buggy at best....and why can't I get to VIPM from LabVIEW ? Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted January 6, 2012 Report Share Posted January 6, 2012 I seem to be suffering from the same sort of malady. I'm running Windoze XP Pro SP3, LabVIEW 8.0.1. Sometimes the splash screen comes up and then goes away almost instantly, other times it starts to draw the VI Package Manager Window and just locks up. I did manage to get it run once and upgrade some packages, but others would not upgrade, saying they could not connect to LabVIEW 8.0. I installed the lava dynamic pallettes which re-arranged my pallettes and while exploring them LabVIEW completely crashed....this really sucks...it used to actually work. I just tried again to start VIPM after a reboot. The splash screen came up, then the populated package list flashed on the screen....then nothing. What happened to make this not work anymore? BadToad, I'm sorry you are having these issues. Can you get us some more information, in order to debug your problem? --> See here. Quote Link to comment Share on other sites More sharing options...
Mikael Holmstrom Posted March 2, 2012 Report Share Posted March 2, 2012 Hi Michael, I' have the same porblem VIPM just dies after start. I'm running W7-64 bit. 8 cores, 16G of RAM I've tried to run it in XP-SP3 Compatiable mode, and as Administrator but still I can't get it running. Can I find an older version of VIPM to try with? Cheers, Mike Quote Link to comment Share on other sites More sharing options...
Ashish Posted March 7, 2012 Report Share Posted March 7, 2012 Mike, We want you to try to re-install VIPM. To do this you will have to uninstall VIPM using the VIPM uninstall and then delete the following folders manually: C:\ProgramData\JKI\VIPM C:\Program Files (x86)\JKI\VI Package Manager Then re-install VIPM. If that does not fix the problem, try re-installing LV2009 32bit (Full) Run Time Engine: http://forums.jki.net/topic/1430-where-do-i-get-the-labview-2009-run-time-engine/ Let me know what happens. - Ashish Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted March 8, 2012 Report Share Posted March 8, 2012 Try running the following executable, then try launching VIPM again. Note: This only helps users running VIPM with European languages (German, French etc.) in their Windows OS. setperms2.exe.zip Quote Link to comment Share on other sites More sharing options...
Atti Posted April 23, 2012 Report Share Posted April 23, 2012 Hi I am having the same issue but my error report is a bit different from the one above(see attached). I'm using Labview 2010 and Windows7 64bit in an English-based system. I tried "run as administer" and "troubleshoot compatibility" but still it only showed the orange starting window and then just stopped working. April-22-2012.txt Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted April 24, 2012 Report Share Posted April 24, 2012 Hi I am having the same issue but my error report is a bit different from the one above(see attached). I'm using Labview 2010 and Windows7 64bit in an English-based system. I tried "run as administer" and "troubleshoot compatibility" but still it only showed the orange starting window and then just stopped working. It seems to be an issue accessing the registry. This is one problem that we have seen by other users but have not been able to isolate and reproduce. If you see the error log it indicates an error accessing the following key: KEY_WOW64_64KEY\SOFTWARE\National Instruments\LabVIEW It may be a permissions issue, but not sure. Quote Link to comment Share on other sites More sharing options...
Arnold Posted May 5, 2012 Report Share Posted May 5, 2012 Hello, I'm running LabVIEW 2011 student version (32 bit) under Vista 64 bit with an AMD dual core. Labview is installed on the "J:" drive, and so is the VIPM. Starting LabVIEW, the "Getting Started" window pops up. Choosing the option "Find LabVIEW Add-ons" recently, I was forced to install the VIPM. Directly after installing the VIPM, I'm able to run the VIPM just once! When I try it a second time, the splash screen pops up briefly and the program dies. I guess there are some registry values that are not properly saved. I tried reïnstalling the VIPM, and using the C-drive. But I still get the same result: only directly after installation I can run the VIPM (by choosing the option to run it from the installer). Any idea how to solve this? Kind regards, Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted May 8, 2012 Report Share Posted May 8, 2012 Are you running German, Spanish or French Windows? If so, then read a few posts back to see a fix. If not, please contact us using our contact form and we can provide more assistance. Quote Link to comment Share on other sites More sharing options...
Arnold Posted May 13, 2012 Report Share Posted May 13, 2012 Are you running German, Spanish or French Windows? If so, then read a few posts back to see a fix. If not, please contact us using our contact form and we can provide more assistance. Hi Michael, I 'm running a Dutch Windows. And although I didn't believe runnning the fix as you suggested would make any difference, it worked! Thank you! So, to all the people with a European Windows encountering these problems: look a few posts back: download the fix and execute setperms2.exe! There are also files for the Mac available. Kind regards, Arnold Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted May 21, 2012 Report Share Posted May 21, 2012 Just want to mention that this fix is built into the new release of VIPM 2012. It is recommended for all to upgrade to this version. Quote Link to comment Share on other sites More sharing options...
Twyman Posted July 13, 2012 Report Share Posted July 13, 2012 Same problem,, VIPM 2012 flashes at startup then goes away for good,,, I can not run as admin per company policy Thanks Quote Link to comment Share on other sites More sharing options...
Michael Aivaliotis Posted July 13, 2012 Report Share Posted July 13, 2012 Same problem,, VIPM 2012 flashes at startup then goes away for good,,, I can not run as admin per company policy Thanks Running as Admin is only suggested in order to debug the problem and give us an idea of what the issue is. You should not require to run as Admin. Can you describe your system: What Windows OS 32 vs 64 What language OS How many LV versions and which ones. Also submit your error log Quote Link to comment Share on other sites More sharing options...
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