Unable to install EasyXML 3.0.0.170 in LabVIEW 2018 SP1

[Bob Schor]

I've just (re-)installed LabVIEW 2016 (32-bit), 2018 SP1 (32-bit), and 2019 (32-bit) on a Windows 10 PC.  I successfully installed the OpenG Toolkit in LabVIEW 2018 (so VIPM 2019 is clearly working).  When I try to install EasyXML 3.0.0.170, I get an Error message:

Main Package Name: EasyXML Toolkit for LabVIEW v3.0.0.170
Package Name with Error: EasyXML Toolkit for LabVIEW v3.0.0.170
Error Message: VIPM could not install the package jki_lib_easyxml-3.0.0.170 .
Error Code: 8
Error Source: Open/Create/Replace File in C67C17A61D892A779727551BEF09A84E->43105161E3ECC5D5EE650DF274C1CB11->0ED5338B9A29C49A512F6049C2CCAE99->1DBEABF39FB76470575E756F0E9DB3AC->87355405EFC0DDB6ACE0A96175E31D86->OGPM Class.lvlib:89AC7BADF759B8183E200C1F7AFA7855->OGPM Class.lvlib:3617A98EB64CF6012064A2A881466B07->579BE417495B7ADCD1FF111EE165D832->VIPM Main Window.vi<APPEND>
C:\ProgramData\JKI\VIPM\cache\jki_lib_easyxml-3.0.0.170.spec
===============

Please advise how to proceed.

Bob Schor

[Jim Kring]

Hi Bob. Error 8 is a file permission error.

Please try this:

1) shut down LabVIEW

2) Go into VIPM and install EasyXML

3) Wait for VIPM to start LabVIEW, and then see if EasyXML installed OK

If that doesn't work, retry the above steps, but launch VIPM as Administrator -- try it first with VIPM launched normally.

Please let me know how that works for you.

[Bob Schor]

Running as Administrator did it!  I was about to do a Follow-up Post saying I'd just "built" a second PC with LabVIEW (on a system where my normal account is NOT an Admin account, just like the PC where I had the problem), and over here (PC-2), EasyXML installed without problems.  So back to PC-1 (where the problem occurred), did Steps 1-3, no go, but Step 4 worked.  Who knows, some permission flag got "stuck", I guess ...

Many thanks for the quick response.

Bob Schor