brettp Posted January 15, 2008 Report Share Posted January 15, 2008 I have VIPM installed, but am having trouble downloading packages. The internet connection is set to Direct Connection (same as my Firefox). I am not using the Windows firewall, but instead I am using Zone Alarms firewall. VIPM is not in the Zone Alarm list of programs that have tried to access the internet. When I click on "Check the Network for Available Packages" it comes back saying there was an error checking the network for new packages. Any ideas on how to fix this? Thanks. Brett Link to comment Share on other sites More sharing options...
Jim Kring Posted January 15, 2008 Report Share Posted January 15, 2008 I have VIPM installed, but am having trouble downloading packages. The internet connection is set to Direct Connection (same as my Firefox). I am not using the Windows firewall, but instead I am using Zone Alarms firewall. VIPM is not in the Zone Alarm list of programs that have tried to access the internet. When I click on "Check the Network for Available Packages" it comes back saying there was an error checking the network for new packages. Any ideas on how to fix this? Thanks. Brett Hi Brett, Can you try turning off Zone Alams and see if that fixes the problem? I'm not familiar with that software, specifically. Is there a way to manually add programs to the allowed list of applications? Do you have permission to change this list (or does your IT dept control this)? Thanks, -Jim Link to comment Share on other sites More sharing options...
brettp Posted January 15, 2008 Author Report Share Posted January 15, 2008 Hi Brett, Can you try turning off Zone Alams and see if that fixes the problem? I'm not familiar with that software, specifically. Is there a way to manually add programs to the allowed list of applications? Do you have permission to change this list (or does your IT dept control this)? Thanks, -Jim Thanks for for your very fast reply. I had originally tried turning the firewall off which did not work. Just now I completely shut down Zone Alarm and was able to download the packages as expected. It appears the problem is more at my firewall end so I'll play around the the firewall settings some more and see if I can get it to recognize VIPM. In the past Zone Alarm has been very good at recognizing programs trying to access the internet (even applications I have built in LV). Thanks for your help! Brett Link to comment Share on other sites More sharing options...
Jim Kring Posted January 16, 2008 Report Share Posted January 16, 2008 Thanks for for your very fast reply. I had originally tried turning the firewall off which did not work. Just now I completely shut down Zone Alarm and was able to download the packages as expected. It appears the problem is more at my firewall end so I'll play around the the firewall settings some more and see if I can get it to recognize VIPM. In the past Zone Alarm has been very good at recognizing programs trying to access the internet (even applications I have built in LV). Thanks for your help! Brett Hi Brett, I'm happy to hear that it's not an issue with VIPM, specifically. I wish I could help more, but those security software suites tend to each have a million and one features. Please report back and let us know if you get it working and if you learn anything that might help other VIPM users who have Zone Alarm installed. Good luck. Thanks, -Jim Link to comment Share on other sites More sharing options...
brettp Posted January 16, 2008 Author Report Share Posted January 16, 2008 Hi Brett, I'm happy to hear that it's not an issue with VIPM, specifically. I wish I could help more, but those security software suites tend to each have a million and one features. Please report back and let us know if you get it working and if you learn anything that might help other VIPM users who have Zone Alarm installed. Good luck. Thanks, -Jim Hi Jim, This morning I reinstalled Zone Alarm and VIPM is working as it should. Everything seemed to be working fine with my firewall, but apparently that was not the case. Thanks for your help! Brett Link to comment Share on other sites More sharing options...
Jim Kring Posted January 16, 2008 Report Share Posted January 16, 2008 Hi Brett, That's great news. I'm happy that you've gotten everything working, finally. Thanks, -Jim Link to comment Share on other sites More sharing options...
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