jmcbee Posted February 21, 2008 Report Share Posted February 21, 2008 I get an error message during install. The error message reads "Error 5 occurred at an unidentified location... LabVIEW: File Already Open". I am running LV 8.5 with Professional Developers license. I am a bit confused by the last bit "LabVIEW: File already open" as neither labview or any type of VIPM is open. Please let me know how to get this fixed so that I can install the VIPM. Thank you very much for your help! Link to comment Share on other sites More sharing options...
Jim Kring Posted February 21, 2008 Report Share Posted February 21, 2008 Hi, I'm sorry that you're having trouble. It appears that the issue is occurring during a self-extracting step of VIPM's installation process. I agree that the "File Already Open" error is misleading. I have a few questions: Does the installation work if you try again? (If so, maybe it was simply a one-time occurrence) Have you tried rebooting your computer? (Sometimes this helps if there is some OS lock on a file) Are you installing VIPM 1.1 or 1.1.1 (the latter, was just released today)? Hopefully, we'll get you up and running, soon. Thanks, -Jim Link to comment Share on other sites More sharing options...
jmcbee Posted February 21, 2008 Author Report Share Posted February 21, 2008 Hello, I appreciate your quick reply! I first downloaded the VIPM 1.1 and tried to install it (this evening) and got the error 5 message. I then restarted my computer and downloaded VIPM 1.1.1 and got the same message, which is when I posted this question. However I have not restarted since I tried the 1.1.1 install. Perhaps that would do the trick? Thank you again! Link to comment Share on other sites More sharing options...
Jim Kring Posted February 21, 2008 Report Share Posted February 21, 2008 Thanks for the clarification. Also, is there anything special/unusual about your system or configuration? For example: Are you running with non-administrator privileges? Is your computer under configuration lock-down by your IT department? Are you running Windows Vista? Are you using any special firewall or anti-virus software? (if so, try disabling it and then installing VIPM) Thanks, -Jim Link to comment Share on other sites More sharing options...
jmcbee Posted February 21, 2008 Author Report Share Posted February 21, 2008 There is nothing unusual about my system, as far as I know. It is my home computer and I have admin privileges, it is not in lockdown, I am running XP and I am using the run of the mill Norton Antivirus. I will go ahead and try shutting down my antivirus and spywear protection and see if that is the root of the problem. I appreciate your time in helping me to solve this problem! Link to comment Share on other sites More sharing options...
jmcbee Posted February 21, 2008 Author Report Share Posted February 21, 2008 I wanted to let you know that I shut down my spyware protection and my virus protection and retried the VIPM install and the install worked just fine. As I said before, I do appreciate your time and your help! Cheers, Jon McBee Link to comment Share on other sites More sharing options...
Jim Kring Posted February 21, 2008 Report Share Posted February 21, 2008 Jon, That's great news! I'm happy that we were able to get VIPM working for you. Thanks, -Jim Link to comment Share on other sites More sharing options...
Jim Kring Posted February 21, 2008 Report Share Posted February 21, 2008 Jon, By the way, I have created an FAQ entry about this (see link, below) so that others can benefit from your experience. How come I get an Error 5 during VIPM installation? Thanks again for your patience in working around this issue and sharing what you learned during the process Thanks, -Jim Link to comment Share on other sites More sharing options...
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